FAQs for a Dog and Cat Grooming Salon

Q: Do I need to make an appointment, or do you take walk-ins?

A: To ensure your pet gets the time and attention they deserve, we work by appointment only. This helps us maintain a calm and stress-free environment. Call or book online to reserve your spot!

Q: How long does grooming usually take?

A: Grooming times vary depending on your pet’s size, coat condition, and the services requested. On average, grooming takes 2-4 hours. We’ll give you an estimated timeframe when you book your pets appointment.

Q: How much does grooming cost?

A: Services, haircut styles and pets size and coat type vary drastically. Due to this, services are priced per pet. Upon booking you will receive a quote and price will be discussed at the time of your appointment to ensure your pet receives the services they need.

Q: What does a full grooming session include?

A: A full grooming session includes a bath with high-quality products, a haircut or trim tailored to your preferences, nail trimming and filing, ear cleaning, and a blow-dry. We also check for any skin issues or abnormalities during the process.

Q: My dog is aggressive or anxious during grooming. Can you help?

A: Yes! We specialize in working with behaviorally challenged pets, including anxious or aggressive dogs. We use gentle, behavior-focused grooming techniques to make the process as stress-free as possible.

Q: Do you groom cats as well as dogs?

A: Yes! We specialize in cat grooming and offer services like bathing, de-shedding, nail trimming, and even lion cuts for long-haired cats. Our team is experienced in handling cats with care and patience.

Q: Do you offer kennel-free grooming?

A: Yes, we are proud to offer a kennel-free environment to help pets feel more comfortable and less stressed during their visit.

Q: What is Asian fusion-style grooming?

A: Asian fusion grooming is a creative and adorable style that emphasizes rounded faces, fluffy legs, and unique cuts that bring out your pet’s personality. It’s a fun and fashionable option for pets who love to stand out!

Q: How often should my pet be groomed?

A: For most dogs, grooming every 4-8 weeks is ideal, depending on their coat type and lifestyle. Cats typically need grooming every 6-12 weeks, especially if they have long fur or tend to shed a lot.

Q: What should I do to prepare my pet for their grooming appointment?

A: Make sure your pet has had a chance to go potty before their appointment and has gone on a walk. Ensure your pet is up to date on all vaccinations. If your pet has any special needs or health concerns, please let us know ahead of time so we can accommodate them.

Q: What if my pet has fleas?

A: If we find fleas during the grooming session, we will give your pet a flea bath and notify you immediately. Please let us know in advance if you suspect fleas, so we can discuss treatment options and maintain a clean environment for all pets.

Q: Can I stay and watch while my pet is being groomed?

A: For safety and to keep pets calm, we recommend that owners not stay in the grooming area during the appointment. Rest assured, we’ll take great care of your pet and update you if needed!

Q: Do you sedate pets for grooming?

A: No, we do not sedate pets. If your pet requires sedation for grooming, please consult with your veterinarian prior to scheduling. We do however allow medicated grooms with a prescription from your veterinarian.

Q: My pet has sensitive skin. Do you offer hypoallergenic products?

A: Absolutely! We have hypoallergenic and sensitive skin-friendly shampoos and conditioners available. Let us know your pet’s needs, and we’ll customize their grooming experience.